Covid 19 Update

Your Safety is Our Priority

Thank you for choosing to stay at Ramada Suites Christchurch.

For your added safety & peace of mind ALL our staff are fully vaccinated against Covid-19.

Please take the time to read through this Covid-19 document and familiarize yourself with our Covid-19 policies.

Vaccination Policy

  • Guests, Visitors: We require all guests & visitors to be fully vaccinated against Covid-19
  • Suppliers, Contractors: We request that all suppliers & contractors be fully vaccinated against Covid-19
  • 12’s & Under, Valid NZ Exemption Certificate: No requirement to be fully vaccinated against Covid-19

Mask Use & QR Code Scanning

We request that anyone entering the property scan the Covid-19 QR Code and wear face masks (unless exempt) in the following areas

  • Hotel Lobby + Elevators + Hotel Corridors

Vaccine Passports & Hotel Policies

Hotel staff reserve the right to request a copy of a valid NZ government issued vaccine passport from any guest or
visitor, at any time whilst on the premises.

The hotel reserves the right to terminate a reservation  immediately and with no notice, either during the check-in process or mid stay, if a guest / visitor is unable to produce, or refuses to produce, a valid NZ government issued vaccine passport if when this is requested and / or if a guest / visitor is visibly demonstrating cold & flu symptoms and does not have proof of a negative Covid-19 test or pending test result.

General Policies

To protect our guests and staff, room servicing will only be undertaken when your room is unoccupied.

These Covid-19 guidelines are subject to change at time, with no notice.

Cleaning & Safety Measures

Ramada Christchurch looks forward to welcoming you to our hotel. We have introduced some specific changes to our usual booking procedures in order to ensure that we are complying with Ministry of Health and WHO recommendations and guidelines – to protect you, our guests and our hotel staff during and following this difficult time.

We are closely monitoring the Covid-19 (Coronavirus) outbreak and we are implementing measures to minimise risk of transmission, to ensure that our hotels, employees and guests remain in a safe, inclusive and healthy environment. We are doing everything we can to uphold our high standards to maintain a safe environment, with additional cleaning, disinfecting, and providing hand sanitisers to travellers coming through the hotel.

Our commitment for health and safety to you and our employees

We are undertaking the following measures to maintain a healthy environment:

Booking Flexibility

We remain committed to offering you flexible booking options. Given these unique circumstances we are making additional adjustments to our individual booking policies to give you extra peace of mind. If you need to cancel or change your reservation or your event with us then contact us via email or call the Ramada Hotel you wish to stay at in our network and we will work through your options and sort it out with you.

Arriving Guests

Guests arriving at a Ramada Christchurch should have CONFIRMED BOOKINGS arranged with us via email or phone number of the hotel booked. All bookings are required to prepaid with credit card.

The following information is required before your arrival to our hotel:

  • Screenshot image of your Passport (for all non-NZ Citizens & Residents) or photo ID (NZ Citizens & Residents)
  • Email us with the details of your arrivals into New Zealand (ie. Flight number, date of arrival, port / city of origin, arrival city)
  • Filled and signed declaration forms

What to do if you may have been exposed

People who have recently been overseas, or who may have been exposed to COVID-19, are required to self-isolate to keep their communities safe.

If you arrived in New Zealand in the last 14 days, you should self-isolate for 14 days from the date you departed the last country you visited.

If you have been in close contact with a confirmed case of COVID-19 you should self-isolate for 14 days from the date of close contact.

If you have these symptoms:

  • a cough
  • a high temperature (at least 38°C)
  • shortness of breath
  • and have recently been overseas, or have been in close contact with someone confirmed with COVID-19,

Please telephone Healthline (for free) on 0800 358 5453 or your doctor immediately.